Privacy Policy

1. Scope of This Privacy Policy

1.1 Services Covered

This Privacy Policy applies to all features, services, tools, content, and technologies provided through the Jeno mobile application, including but not limited to:

• Sleep sounds and ambient audio
• Sleep rituals and bedtime routines
• AI-generated sleep plans
• Focus and relaxation modes
• User-generated sound content
• Virtual rewards and pet collection systems
• In-app purchases and coin systems

1.2 Platform Availability

This Policy applies to users accessing Jeno through:

• iOS devices
• Android devices
• Tablets and compatible mobile platforms

1.3 Third-Party Services

Some features may rely on third-party providers such as:

• AI service providers
• Cloud storage vendors
• Analytics providers
• Payment processors

Those third parties may process information according to their own privacy policies.

2. Eligibility and Age Restrictions

2.1 Adults Only

Jeno is intended exclusively for users who are at least 18 years old.

By using the App, you represent and warrant that:

• You are 18 years of age or older
• You are legally permitted to use the services in your jurisdiction

2.2 No Services for Minors

We do not knowingly collect, store, or process personal information from individuals under 18 years old.

If we become aware that a minor has used the App or submitted personal information, we may:

• Remove the related data
• Restrict or terminate access
• Take additional safety actions where appropriate

2.3 Child Sexual Abuse and Exploitation (CSAE)

Jeno maintains a zero-tolerance policy toward any form of Child Sexual Abuse and Exploitation (CSAE).

Users are strictly prohibited from uploading, sharing, recording, transmitting, or storing any content related to:

• Child sexual abuse material
• Sexual exploitation involving minors
• Grooming behavior
• Harmful or exploitative child-related content

If such content or activity is detected, we may:

• Remove the content immediately
• Suspend or permanently ban accounts
• Report relevant information to law enforcement authorities and child protection organizations where legally required

3. Information We Collect

3.1 Account and Profile Information

We may collect information you voluntarily provide, including:

• Nickname or display name
• Profile avatar
• Login credentials or platform authentication identifiers
• Account preferences and settings

3.2 Device and Technical Information

We may automatically collect technical information such as:

• Device model
• Operating system version
• Language settings
• App version
• Device identifiers
• Crash logs and diagnostic reports
• Time zone and approximate region

3.3 Usage and Activity Information

We may collect information regarding how you interact with the App, including:

• Sleep check-ins
• Ritual completion history
• Audio playback activity
• Favorite sounds and collections
• Feature interactions
• Focus mode duration
• App navigation patterns

3.4 AI Questionnaire and Wellness Inputs

When using AI-related features, we may process:

• Sleep schedule preferences
• Sleep difficulty descriptions
• Lifestyle habits
• Stress-related responses
• Wellness goals

AI-generated outputs are for lifestyle and wellness purposes only and are not medical advice.

4. User Generated Content (UGC)

4.1 Content You Upload

Jeno may allow users to create and upload content, including:

• Audio recordings
• Sleep sounds
• Ambient soundscapes
• Voice storytelling
• Titles and descriptions
• Ritual notes and text entries

4.2 Ownership of Content

You retain ownership of content you create and upload.

However, by uploading content to Jeno, you grant us a non-exclusive, worldwide, royalty-free license to:

• Host the content
• Store the content
• Display the content within the App
• Moderate and review the content
• Improve service functionality related to the content

4.3 Content Moderation

To maintain community safety and platform integrity, we may:

• Review uploaded content
• Apply automated filtering systems
• Remove prohibited material
• Restrict visibility of suspicious content
• Suspend accounts involved in policy violations

4.4 Prohibited Content

Users may not upload content that:

• Violates laws or regulations
• Infringes intellectual property rights
• Contains harassment, abuse, hate speech, or threats
• Includes explicit sexual material
• Promotes violence or self-harm
• Contains illegal, deceptive, or harmful activity

5. How We Use Information

5.1 Service Operations

We use collected information to:

• Operate and maintain the App
• Provide requested features
• Deliver sleep and wellness experiences
• Authenticate users
• Synchronize preferences and settings

5.2 Personalization

Information may be used to personalize experiences, including:

• AI sleep recommendations
• Suggested rituals
• Sound recommendations
• Personalized focus sessions
• Sleep habit insights

5.3 Improvement and Optimization

We may analyze usage patterns to:

• Improve app performance
• Develop new features
• Optimize stability
• Enhance user experience
• Identify technical issues

5.4 Safety and Security

We may use information to:

• Detect abuse or fraud
• Prevent unauthorized access
• Investigate suspicious activity
• Enforce platform rules and policies